Responsible gambling

Responsible Gambling at Hot Streak Casino

We're committed to providing a safe and responsible gaming environment for our New Zealand players. If you or someone you know is struggling with problem gambling, we're here to help.

Recognizing the Signs of Problem Gambling

• You feel like you need to gamble more money in order to win
• You've lied about your gambling habits to friends and family
• You're spending too much time thinking about or participating in gambling activities
• You're neglecting other important responsibilities, such as work or taking care of yourself

Our Responsible Gambling Tools

We offer a range of tools designed to help you stay safe while playing at our casino. These include:

• Deposit Limits: Set limits on how much money you can deposit into your account per day/week/month
• Loss Limits: Set limits on the amount of money you're willing to lose in a single gaming session
• Wagering Limits: Set limits on the amount of bets you make during each gaming session
• Reality Checks: We'll send you regular reminders about how long you've been playing and your net results so far
• Time-Outs: Take a break from our games for anywhere between 24 hours to several weeks

Self-Exclusion

If you feel like you need more time away from our casino, or if you want to completely stop using our services, we offer self-exclusion options that last anywhere from six months to permanently.

External Help Links

We've included links on our website to reputable organizations that can provide professional help and support for problem gamblers. These include:

• Gambling Therapy
• Gamblers Anonymous

Remember, responsible gaming is a shared responsibility between us and you. If you feel like you're struggling with your gambling habits or if you just want some guidance on how to use our tools more effectively, please don't hesitate to reach out to our support team.

Getting Help

We encourage all players who are concerned about their gambling habits or the behavior of someone they care about to seek help. Our dedicated customer support team is always available to provide assistance and answer any questions you may have about responsible gaming.

By working together, we can create a safer and more enjoyable gaming experience for everyone involved.